Here is part one of an article outlining 9 ‘Cs’—five that directly concern the patient and four that are focused more on providers. Check it out.

Cheat list for the patient criteria…

• Contact
• Comprehensive care
• Continuous, longitudinal, person-centered care
• Coordinated care
• Credibility and trust

…the provider criteria will be published later.

Thought: Much of the article describes physicians interacting directly with the patient. This is not common for Radiologists tucked away in a reading room.