Article – When HIT “Progress” Lacks Compassion, Is It Really Progress?

dondennison Change Management, ,

A story of how computers fail to solve the problem when ineffective design and change management are used.

One thought on “Article – When HIT “Progress” Lacks Compassion, Is It Really Progress?”

  1. It’s a great article that reminds us not to forget the purpose of healthcare IT: to improve communication, not bring up another barrier.

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